Privacy Policy

When you use our website, you are likely to provide data such as : your first and last name (natural person), company name (legal entity), place of residence or personal or business postal address, personal or business telephone number, personal or business e-mail address, profession, position, company, age and gender, as well as the IP address from which you connected to the Internet to access the site, and any other information you choose to provide us with voluntarily when booking a table, event, subscribing to our newsletter or submitting a contact form.

We use this information to inform you of the outcome of your booking, to communicate with you in a personalized way, to respond to your inquiries, to send you newsletters if you have chosen to receive them, and to improve our customer service and your user experience on our website.

Data protection is a priority for us. This privacy statement is intended to help you understand how we may use the information you provide to us as a user of our site.

In accordance with the French Data Protection Act of January 6, 1978, you have the right to access, rectify and delete data concerning you. To exercise this right, please contact: contact@mayacollection.mc

Any information relating to an identified or identifiable natural person (data subject), in particular by reference to an identifier such as surname, first name, address, e-mail address, telephone number, etc., which is used to identify the data subject.

CMS stands for Content Management System. It is the system used to manage the content displayed on a website.

Consent means any free, specific, informed and unambiguous expression of will on the part of the data subject by which he or she accepts, through a clear declaration or positive action, the processing of his or her personal data.

A cookie is a text file that a website stores on the hard disk or in the memory of the browser used to access the Internet. A cookie is used to record technical data for public access control or page personalization.

The purpose of processing is the reason for which the data is collected.

A plugin is a computer program designed to add functionality to another piece of software (called the host software). For example, social networking buttons. Equivalent terms: "Plug-in", "Add in", "Add on".

Any individual whose personal data is processed.

The controller is the natural or legal person on whose behalf the processing is carried out. He or she alone or jointly determines the purposes of the processing.

A processor is any natural or legal person, public authority, department or other organization that processes personal data on behalf of the data controller. For example, a web host or online service provider.

HTML tags are the basic elements of a web page's HTML coding. They are invisible to the user (unless source code display is activated). They are interpreted by the browser to compose the page. They are used to format and structure content, and some are specifically taken into account by search engine algorithms to establish a page's score when queried and the results returned.

Any operation or set of operations concerning personal data, whether or not carried out by automated means, including collection, recording, organization, storage, adaptation, modification, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

We only process data that you choose to send us and for which you explicitly consent to the processing.

We process your data solely to meet your expectations.We collect some of your personal data for two main purposes :

1. Operational purposes
   • Responding to requests for contact or information
   • Preparing one or more offers
2. Booking purposes
   • To ensure that your booking is followed up and that the service runs smoothly
   • To assess satisfaction at the end of your stay

Your data will be stored in our systems for as long as is necessary for the intended processing. After processing, the data is archived, anonymized or destroyed.

To process your data, as well as to maintain and support our IT systems, we use subcontractors (service providers) based in Switzerland and abroad.

Where our subcontractors' servers are located abroad, we ensure that they are located in a state whose data protection legislation is equivalent to the LIL and the RGPD, and that our subcontractors apply measures that comply with these regulations.

We strive to maintain a high level of security in the collection, processing and storage of data, using appropriate organizational and technical measures.

Our website uses plug-ins and cookies which may automatically record information. Their use is intended to make the site more user-friendly by improving its ergonomics through the data collected.

This data may also be used for statistical measurements, user behavior analysis and geolocation analysis, in order to personalize our commercial offer.

When you browse our site, the computer you are using interacts with a server providing all the resources requested by automatically recording each operation in a specific file, where the computer used is identified by its IP address. In this way, the browser you use transmits certain standard data to us, including the type of browser and its functionalities, the operating system of the computer, tablet or smartphone used, any third-party sites (Instagram, Facebook, TikTok etc.) from which you may have logged on, and the dates and times of access to our site. This data, and in particular the IP address from which you connect, does not enable us to identify you by name.

The provider will use this information to evaluate your use of the site, to compile reports on site activity and to provide other services related to website activity and Internet use. The supplier may pass on this data to third parties where required to do so by law or where such third parties process the data on their own behalf, in particular the site editor.

Our site uses the following analysis and advertising services:

• Google Maps
• Google Repkachia
• Google Analytique 4
• Pixel Meta

• You can deactivate plugins and cookies via the console provided for this purpose. This is accessible from the cookie banner that appears at the bottom of the home page when you visit our website. To personalize or deactivate plugins and cookies, select the "personalize" button.
• Recent versions of the main browsers not only allow you to prevent cookies from being saved, but also to set up browsing sessions at the end of which all cookies installed during the session are automatically deleted, regardless of their initial lifetime, thus offering better protection against traces.

You have the right to be informed about your personal data, in particular the nature of the data collected and the purpose of its processing.

You have the right to request access to your data at any time.

You have the right to request that your data be corrected or updated.

In accordance with the RGPD, EU nationals may request the complete and definitive erasure of their data. In order to apply the most favorable measures, we extend this right to Swiss residents.

You have the right to restrict the processing of your data, in particular as regards its nature, purpose and duration.

In accordance with the RGPD, EU nationals have the right to request that their data be transmitted to third parties. In order to apply the most favorable measures, we extend this right to Swiss residents.

You have the right to object to the processing of your data at any time.

You have the right not to be subject to a decision based exclusively on automated processing that has significant legal effects or consequences for you. Profiling is expressly included.

You can exercise your rights or request information by contacting us at the following email address: contact@mayacollection.mc, or by post at the following address:

Data manager: Richard Maria - Maya Collection
Address: 31 Bd Princesse Charlotte, 98000 Monaco